Director Of Production Support Engineering

Salesforce

San Francisco, California, United States
Base: $197,300 - $313,700 annually; sf/nyc metro: ...
Hybrid
10+ years production engineering experience
3-5 years people management capacity
Kubernetes and terraform architecture review
This role offers a unique leadership opportunity to manage the production excellence of a high-growth AI product while balancing a complex technical landscape

Job Summary

  • This role offers a unique leadership opportunity to manage the production excellence of a high-growth AI product while balancing a complex technical landscape.
  • The successful candidate will define the roadmap to scale commercial Salesforce offerings into a multi-region, multi-substrate powerhouse ensuring five-nines reliability.
  • Salesforce provides comprehensive benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life insurance, and an employee stock purchasing program.

Matching Summary

This role offers a unique leadership opportunity to manage the production excellence of a high-growth AI product while balancing a complex technical landscape.

Salary

Base: $197,300 - $313,700 annually; SF/NYC Metro: $237,700 - $344,700 annually; Bonus/Equity: Not specified in text; Benefits: Comprehensive package including 401(k) and stock purchase program

Skills & Requirements

Must-have

  • 10+ years Production Engineering experience
  • 3-5 years people management capacity
  • Kubernetes and Terraform architecture review
  • Multi-region and multi-substrate scaling
  • AI/GPU workload operational nuances
  • Enterprise customer custom deployment support

Nice-to-have

  • High-performance low-ego culture
  • AI-first approach to engineering workflows
  • Advanced prompt engineering skills
  • Experience with Salesforce Hyperforce
  • M.S. in Computer Science degree

Key Requirements

  • 10+ years in Production Engineering or SRE
  • 3-5 years formal people management experience
  • Deep technical roots in Kubernetes and PostgreSQL
  • Proven track record of 1 to 100 scaling phases
  • Experience with FedRAMP or IL5/IL6 frameworks preferred

Work Rights

Not specified

Tailored Resume

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