Excellent phone etiquette and interpersonal skills
Ability to talk and type simultaneously
ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning with a mission to deliver exceptional service
Job Summary
ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning with a mission to deliver exceptional service.
The Client Services Representative plays a vital role by managing inbound calls for service scheduling and coordinating appointments for maintenance and repairs.
The position offers competitive pay with bonus opportunities, comprehensive medical dental vision insurance, and a 401K retirement plan with partial company match.
Matching Summary
ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning with a mission to deliver exceptional service.
Salary
Base: $19-$23 USD; Bonus/Equity: Bonus and commission opportunities available; Benefits: Medical, Dental, Vision, 401K, Life Insurance
Skills & Requirements
Must-have
Strong commitment to superior customer service
Excellent phone etiquette and interpersonal skills
Ability to talk and type simultaneously
Proficiency in Microsoft Word Outlook Excel
Previous experience handling high call volumes
Nice-to-have
Bilingual in Spanish preferred
Sound judgment and problem-solving skills
Calm professional approach under pressure
Fast-paced environment adaptability
Key Requirements
Typing speed of at least 40 words per minute
Successful completion of pre-employment drug screening