Specialist - Quality

R1rcm

Ar follow up and denials management
Rcm follow up experience
Analytical skills
The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patient’s feedback surveys

Job Summary

  • The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patient’s feedback surveys.
  • Work closely with the Ops supervisors and quality team to develop agent & team level action plans for Quality improvement.
  • We foster an inclusive culture where every team member feels valued and empowered.

Matching Summary

The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patient’s feedback surveys.

Skills & Requirements

Must-have

  • AR Follow Up and Denials management
  • RCM Follow up experience
  • Analytical skills
  • Clear thinking and reasoning
  • Web and voice transaction auditing
  • Patient feedback survey analysis

Nice-to-have

  • Effective communication and presentation
  • Team collaboration
  • Adaptability to evolving healthcare settings
  • Problem-solving skills

Key Requirements

  • 3+ years of experience in RCM Follow up
  • Experience in auditing Onshore and BSO teams
  • Experience in creating audit & sample plans
  • Experience in feedback sharing & training team members

Work Rights

Not specified

Tailored Resume

Cover Letter