It Manager, Product Operations (digital Workspace), Hybrid

Eversource Energy Foundation Inc

Base: $164,410.00-$182,680.00; bonus/equity: poten...
Hybrid
Microsoft 365 administration and governance
Endpoint and mobile device management experience
Service desk and deskside support leadership
The IT Manager will lead the implementation and support of Digital Workplace technologies to enable a secure and productive end-user experience

Job Summary

  • The IT Manager will lead the implementation and support of Digital Workplace technologies to enable a secure and productive end-user experience.
  • This role requires managing key operational processes, technical staff, and service partners while ensuring high-quality service delivery across Microsoft 365 and endpoint solutions.
  • Eversource offers a competitive total rewards program with an annual salary range of $164,410.00-$182,680.00 and eligibility for potential incentives.

Matching Summary

The IT Manager will lead the implementation and support of Digital Workplace technologies to enable a secure and productive end-user experience.

Salary

Base: $164,410.00-$182,680.00; Bonus/Equity: Potential incentive eligible; Benefits: Competitive total rewards program

Skills & Requirements

Must-have

  • Microsoft 365 administration and governance
  • Endpoint and mobile device management experience
  • Service desk and deskside support leadership
  • Video conferencing and meeting room technology
  • ITIL practices for incident and change management
  • Vendor and managed service provider management

Nice-to-have

  • Strategic vision communication skills
  • Continuous improvement mindset
  • Budget development and monitoring
  • Cross-functional collaboration abilities

Key Requirements

  • Bachelor's degree required
  • Minimum 10 years related experience
  • 5 years supervisory/leadership responsibility
  • 5 years managing outsourced IT providers
  • No immigration sponsorship available

Work Rights

Not specified

Tailored Resume

Cover Letter