This role focuses exclusively on executing innovative customer engagement strategies to drive satisfaction and loyalty within the Vietnamese vaccines market
Job Summary
This role focuses exclusively on executing innovative customer engagement strategies to drive satisfaction and loyalty within the Vietnamese vaccines market.
The successful candidate will lead the development of detailed customer personas and map comprehensive journeys to optimize touchpoints across multiple channels.
Sanofi offers a supportive environment with extensive benefits including high-quality healthcare and at least 14 weeks of gender-neutral parental leave.
Matching Summary
This role focuses exclusively on executing innovative customer engagement strategies to drive satisfaction and loyalty within the Vietnamese vaccines market.
Skills & Requirements
Must-have
5+ years brand management experience
Customer engagement strategy execution
Digital transformation and AI proficiency
Agile project leadership methodology
Pharmaceutical regulatory compliance knowledge
Nice-to-have
Design thinking and lean startup methodologies
Cross-functional collaboration skills
Innovation mindset and adaptability
Data-driven customer insight analysis
High persistence and resilience traits
Key Requirements
Bachelor's degree in Marketing or Business Administration
Minimum 5 years progressive brand management experience
Proven track record in healthcare or vaccine sector engagement