Paco.io is seeking a Customer Service Representative who will be responsible for managing customer orders, coordinating with various departments, and ensuring customer satisfaction through effective communication. The ideal candidate will have a background in customer service within a manufacturing environment and possess strong organizational and communication skills
Job Summary
By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.
Creates and expedites customer orders ensuring proper assignment of cost, conformance to purchase order specifications and timely delivery.
Interfaces with internal and external customers to coordinate return goods activity. Monitors the progress from the initial contact through the final resolution.
Matching Summary
Match Score: 75
Paco.io is seeking a Customer Service Representative who will be responsible for managing customer orders, coordinating with various departments, and ensuring customer satisfaction through effective communication. The ideal candidate will have a background in customer service within a manufacturing environment and possess strong organizational and communication skills.
Skills & Requirements
Must-have
customer order creation and expediting
customer inquiry and problem resolution
customer record and schedule administration
return goods coordination and monitoring
production environment understanding
Nice-to-have
common set of values
unifying company culture
embracing uniqueness
respectful interaction
open and honest communication
Key Requirements
Bachelor’s in marketing, Business or related field
1-3 years customer service experience
1-3 years manufacturing experience
APICS (CPIM) certification desired or required within 24 months