Servicenow Technical Consultant

SHI International Corp

$100,000 - $170,000 annually; not specified; medic...
Fully remote
Servicenow integration functionality
Vendor catalog items and mappings
Remote tasks for bi-directional synchronization
Support customer implementations end-to-end, ensuring smooth configuration, successful User Acceptance Testing (UAT), and ongoing service delivery and quality

Job Summary

  • Support customer implementations end-to-end, ensuring smooth configuration, successful User Acceptance Testing (UAT), and ongoing service delivery and quality.
  • Reduce manual test effort through automation coverage and act as a ServiceNow SME on deployed Technology Provider Service Management (TPSM) functionality.
  • Join a team that offers continuous professional growth, leadership opportunities, and comprehensive health, wellness, and financial benefits.

Matching Summary

Support customer implementations end-to-end, ensuring smooth configuration, successful User Acceptance Testing (UAT), and ongoing service delivery and quality.

Salary

$100,000 - $170,000 annually; Not specified; Medical, vision, dental, 401K, and flexible spending

Skills & Requirements

Must-have

  • ServiceNow integration functionality
  • vendor catalog items and mappings
  • remote tasks for bi-directional synchronization
  • customer onboarding playbook
  • User Acceptance Testing (UAT) support
  • Automated Test Framework (ATF)

Nice-to-have

  • consultative approach to customer needs
  • effective communication of complex ideas
  • proactive adaptation to challenging situations
  • seeking diverse perspectives for collaboration
  • designing and delivering engaging presentations
  • integrating new skills and knowledge regularly

Key Requirements

  • 3-5 years of ServiceNow or similar CSM/ITSM experience
  • Hands-on ServiceNow experience
  • Experience supporting UAT and troubleshooting
  • Strong skills with ATF and test automation
  • Excellent communication and problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter