Senior Service Desk Analyst - Worcester

Foxtons Ltd

Worcester, United Kingdom
Base: £30,000; bonus/equity: not specified; benefi...
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Extensive it support experience
1st and 2nd line support background
Full uk clean driving licence
** Foxtons Ltd is seeking a Senior Service Desk Analyst in Worcester, offering a salary of £30,000 plus a company car. The role involves providing on-site IT support with an emphasis on customer service, along with opportunities for professional development in a growing regional IT function. **

Job Summary

  • This role offers a £30,000 salary along with a company car and genuine opportunities for career progression.
  • The successful candidate will act as the primary on-site IT expert for the Worcester region while being supported by a central London team.
  • Responsibilities include delivering hands-on support, managing Active Directory, and deploying end-user hardware across multiple branches.

Matching Summary

Match Score: 75

** Foxtons Ltd is seeking a Senior Service Desk Analyst in Worcester, offering a salary of £30,000 plus a company car. The role involves providing on-site IT support with an emphasis on customer service, along with opportunities for professional development in a growing regional IT function. **

Salary

Base: £30,000; Bonus/Equity: Not specified; Benefits: Company car included

Skills & Requirements

Must-have

  • Extensive IT support experience
  • 1st and 2nd line support background
  • Full UK clean driving licence
  • Active Directory user administration
  • Hardware configuration and deployment

Nice-to-have

  • Proactive problem-solving mindset
  • Strong customer service skills
  • Experience with CRM applications
  • Ability to work autonomously
  • Face-to-face support capability

Key Requirements

  • Must have extensive IT support experience
  • Full UK Clean Driving Licence required
  • Must be able to commute 5 days a week

Work Rights

Not specified

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