Regional Business Administrator – Salesforce Service Cloud

Sanofi UK

Bogotá, Colombia
Not specified; not specified; private medical care...
Hybrid
Salesforce service cloud administration experience
Order to cash (o2c) process knowledge
Salesforce lightning expertise
This role is responsible for the business administration of Salesforce Service Cloud including user setup, role management, and security protocols

Job Summary

  • This role is responsible for the business administration of Salesforce Service Cloud including user setup, role management, and security protocols.
  • The position requires owning first-level technical support, managing defects, and leading end-user training for Order to Serve processes.
  • Sanofi offers flexible working policies with up to 50% remote work options and a diverse cross-cultural team environment.

Matching Summary

This role is responsible for the business administration of Salesforce Service Cloud including user setup, role management, and security protocols.

Salary

Not specified; Not specified; Private medical care, life and health insurance, gender-neutral paid parental leave

Skills & Requirements

Must-have

  • Salesforce Service Cloud administration experience
  • Order to Cash (O2C) process knowledge
  • Salesforce Lightning expertise
  • User setup and profile management
  • First-level technical support

Nice-to-have

  • Strong stakeholder management skills
  • Excellent communication abilities
  • Data analysis proficiency
  • End-user training leadership
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Business or IT
  • Advanced English language level
  • Previous Salesforce administration experience

Work Rights

Not specified

Tailored Resume

Cover Letter