Retail Customer Service Officer

AusPost

Gawler, South Australia, Australia
Base: $35.01ph (approx. 3 months) increasing to $3...
On-site
Customer service experience
Cash handling skills
Ability to lift 16kgs
Australia Post is seeking a Retail Customer Service Officer to support customer interactions in various locations, ensuring positive experiences. The ideal candidate is friendly, reliable, and has experience in customer service and cash handling

Job Summary

  • This role involves performing customer sales transactions, managing high-value payments, and conducting identity services like passport interviews.
  • The position offers extensive paid training for 12 weeks on commencement, including back-of-house sorting duties starting at 6:30 am.
  • Employees are supported by a welcoming team with ongoing training and guided career development opportunities across multiple post offices.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer to support customer interactions in various locations, ensuring positive experiences. The ideal candidate is friendly, reliable, and has experience in customer service and cash handling.

Salary

Base: $35.01/hour (approx. 3 months) increasing to $37.42/hour + 12% Superannuation; Bonus/Equity: Not specified; Benefits: Paid training, Post Perks, career development

Skills & Requirements

Must-have

  • Customer service experience
  • Cash handling skills
  • Ability to lift 16kgs
  • Availability for morning/afternoon shifts
  • Willingness to work multiple locations

Nice-to-have

  • Friendly and enthusiastic attitude
  • Team environment preference
  • Interest in career development
  • Community engagement mindset

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Physical ability to lift 16kgs
  • Availability for Monday-Friday shifts
  • Casual employment status

Work Rights

Not specified

Tailored Resume

Cover Letter