Product Support Specialist Functional, Officer

State Street UK

Hyderabad, India
Fully remote
Functional application technical support
Fixed income and derivative space
Charles river investment management solution
Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space

Job Summary

  • Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space.
  • Diagnose software issues related to client’s trading workflow wrt to Charles River Investment Management Solution (CRIMS) and recommend the appropriate solution.
  • Contribute to the continuous enhancement and improvement of support processes and methods.

Matching Summary

Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space.

Skills & Requirements

Must-have

  • Functional application technical support
  • Fixed Income and Derivative space
  • Charles River Investment Management Solution
  • Trade Life Cycle understanding
  • System Development Life Cycle understanding
  • SQL skills

Nice-to-have

  • Customer driven
  • Team environment focus
  • High quality service
  • Process analysis skills
  • Project management skills

Key Requirements

  • 0-3 years overall work experience
  • Degree in technical fields
  • MBA or CFA or FRM is preferable
  • Medium to advanced knowledge in fixed income instruments
  • Prior trading support experience highly preferred

Work Rights

Not specified

Tailored Resume

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