Technical Field Support Engineer

KONE Belgique & Luxembourg

Casablanca, Morocco
Fully remote
Technical field support
Installation and commissioning
Troubleshoot and resolve issues
As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products, providing hands-on technical support and troubleshooting issues

Job Summary

  • As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products, providing hands-on technical support and troubleshooting issues.
  • Your expertise will help deliver seamless, timely, and problem-free installations that uphold KONE’s commitment to excellence, while also training employees and contributing to enhanced training programs.
  • KONE offers a great dynamic team promoting a collaborative environment, comprehensive learning and development programs, and opportunities for individual development within a value-based culture.

Matching Summary

As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products, providing hands-on technical support and troubleshooting issues.

Skills & Requirements

Must-have

  • Technical field support
  • Installation and commissioning
  • Troubleshoot and resolve issues
  • Safety standards and guidelines
  • Electrical safety verification
  • Commissioning lifts
  • Conducting testing

Nice-to-have

  • Inspiring, engaging, and developing people
  • Thrive in a culture that fosters innovation
  • Empowers individuals to make a difference
  • Collaborative environment
  • Value-based culture, behaviors, and ethics
  • Sustainability and innovation

Key Requirements

  • 5 years of technical experience in elevator/escalator industry
  • Comprehensive expertise in products and corrective action processes
  • In-depth understanding of applicable norms and requirements
  • Fluent in English
  • Proficient in relevant IT systems and tools

Work Rights

Not specified

Tailored Resume

Cover Letter