Patient Relations Rep Ii - Tmc/children's

Yourmhbenefits

Patient concern resolution
High customer contact
Healthcare problem solving
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community

Job Summary

  • At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.
  • Serves as a designated liaison between patients, their families, the hospital staff, and physicians in the resolution of patient concerns.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences.

Matching Summary

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community.

Skills & Requirements

Must-have

  • Patient concern resolution
  • High customer contact
  • Healthcare problem solving
  • Policy interpretation for patients
  • Patient and family liaison

Nice-to-have

  • Compassionate and personalized care
  • Mentoring and precepting staff
  • Professional growth and development

Key Requirements

  • High School Diploma or GED
  • Three to five years healthcare experience
  • No licenses or certifications required

Work Rights

Not specified

Tailored Resume

Cover Letter