Backoffice Agent (swedish Speaker)

Kaizen Gaming

Sliema, Malta
Competitive pyy; bonus scheme available; monthly m...
On-site
Native-level swedish proficiency
Strong attention to detail
Microsoft office suite proficiency
The role focuses on analyzing BPO vendor results with a key emphasis on Responsible Gaming support

Job Summary

  • The role focuses on analyzing BPO vendor results with a key emphasis on Responsible Gaming support.
  • Candidates will provide second-level support by solving complex problems that frontline teams cannot resolve.
  • Kaizen Gaming offers a hybrid work model, private health insurance, and unlimited access to Udemy training.

Matching Summary

The role focuses on analyzing BPO vendor results with a key emphasis on Responsible Gaming support.

Salary

Competitive pay; Bonus scheme available; Monthly meal allowance included

Skills & Requirements

Must-have

  • Native-level Swedish proficiency
  • Strong attention to detail
  • Microsoft Office Suite proficiency

Nice-to-have

  • Previous customer support experience
  • Proactive willingness to learn
  • Process improvement identification skills

Key Requirements

  • High school diploma or equivalent required
  • Excellent written and verbal English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter