Senior Customer Application Support Engineer – I.mx Rt

NXP

Shanghai, Pudong, CN
I.mx rt hardware and software support
Embedded soc software and hardware design
Technical issue troubleshooting
The TIC Online Support team is a global organization that provides highly technical support to customers worldwide across all technologies and architectures offered by NXP

Job Summary

  • The TIC Online Support team is a global organization that provides highly technical support to customers worldwide across all technologies and architectures offered by NXP.
  • The role involves collaborating with global i.MX RT support teams to provide high-quality technical support and coordinating with internal product line teams to drive timely resolution of technical issues.
  • Responsibilities include preparing and updating Knowledge Base articles, publishing technical examples, creating configuration and application guides, and developing and delivering technical trainings.

Matching Summary

The TIC Online Support team is a global organization that provides highly technical support to customers worldwide across all technologies and architectures offered by NXP.

Skills & Requirements

Must-have

  • i.MX RT hardware and software support
  • embedded SoC software and hardware design
  • technical issue troubleshooting
  • knowledge base article preparation
  • technical training delivery
  • case management system usage

Nice-to-have

  • collaborative and proactive mindset
  • strong self-learning ability
  • team-oriented communication skills
  • global support team collaboration

Key Requirements

  • Master’s degree in Electronic Engineering
  • Minimum of 5 years relevant experience
  • Excellent English communication skills
  • Experience with i.MX RT R&D preferred

Work Rights

Not specified

Tailored Resume

Cover Letter