Customer Service Representative

Envista

Jackson, Michigan, US
Base: $22.00 - $25.00 ph; bonus/equity: annual per...
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Hs diploma or equivalent required
1-3 years customer service experience
Excellent written and verbal communication skills
** Envista is seeking a Customer Service Representative to assist customers with inquiries about their products, process orders, and provide support over the phone and email. The ideal candidate should have 1-3 years of customer service experience, strong communication skills, and proficiency in MS Word and Excel. **

Job Summary

  • The role involves interacting with doctors over the phone and email to explain Versah's products and their use with different implant systems.
  • Responsibilities include processing orders, resolving technical issues, and providing proactive customer outreach.
  • The position offers a total compensation package that may include an annual performance bonus, medical/dental/vision benefits, and a 401K match.

Matching Summary

Match Score: 75

** Envista is seeking a Customer Service Representative to assist customers with inquiries about their products, process orders, and provide support over the phone and email. The ideal candidate should have 1-3 years of customer service experience, strong communication skills, and proficiency in MS Word and Excel. **

Salary

Base: $22.00 - $25.00 per hour; Bonus/Equity: Annual performance bonus possible; Benefits: Medical/dental/vision, 401K match

Skills & Requirements

Must-have

  • HS Diploma or equivalent required
  • 1-3 years customer service experience
  • Excellent written and verbal communication skills

Nice-to-have

  • Bilingual preferred
  • Proficient in MS Word and Excel
  • Strong problem-solving and decision-making skills

Key Requirements

  • High School Diploma or equivalent
  • 1-3 years' experience in customer service-related field
  • Ability to work standard departmental hours including holidays and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter