Etic, Microsoft Teams Voice & Uc Solution Engineer - Manager

PwC PricewaterhouseCoopers GmbH

Hybrid
Microsoft teams voice architecture
Direct routing and sbc configuration
Large-scale uc migration planning
This role involves designing and delivering Microsoft Teams Voice solutions within complex, multi-site IT environments

Job Summary

  • This role involves designing and delivering Microsoft Teams Voice solutions within complex, multi-site IT environments.
  • The engineer will lead end-to-end architecture, migration planning, and rollout of unified communications with minimal business disruption.
  • Key responsibilities include coordinating with network, security, and M365 teams to validate configurations and troubleshoot call quality issues.

Matching Summary

This role involves designing and delivering Microsoft Teams Voice solutions within complex, multi-site IT environments.

Skills & Requirements

Must-have

  • Microsoft Teams Voice architecture
  • Direct Routing and SBC configuration
  • Large-scale UC migration planning
  • PSTN and SIP protocol expertise
  • Network readiness and QoS validation

Nice-to-have

  • Contact center integration experience
  • Hybrid cloud identity model knowledge
  • Strong stakeholder coordination skills
  • Change management and user adoption support

Key Requirements

  • Hands-on experience with AudioCodes SBCs
  • Understanding of LAN/WAN and Cisco SD-WAN
  • Experience in multi-country UC migrations
  • MS-720 or MS-700 certification preferred

Work Rights

Not specified

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