The role involves delivering exceptional resident living experiences while managing day-to-day property operations including marketing and maintenance administration
Job Summary
The role involves delivering exceptional resident living experiences while managing day-to-day property operations including marketing and maintenance administration.
Candidates must possess excellent customer service skills and the ability to act autonomously to resolve queries and complaints effectively.
The position requires participating in an on-call roster for out-of-hours emergency support and promoting tenancy extensions to meet revenue targets.
Matching Summary
The role involves delivering exceptional resident living experiences while managing day-to-day property operations including marketing and maintenance administration.
Skills & Requirements
Must-have
Excellent customer service skills
Proficient in Microsoft Office packages
Knowledge of UK Health and Safety requirements
Fluent English verbal and written communication
Ability to multi-task and prioritise
Nice-to-have
Strong relationship building and influencing skills
Experience with university client relationships
Enthusiasm to deliver exceptional stakeholder experience
Self and culturally aware adaptability
Flexibility to work on call roster
Key Requirements
Good level of general education
UK Health and Safety legislation knowledge
Significant customer facing service delivery experience