It Support Associate Ii

Amazon

MH, IN, United States
On-site
It equipment maintenance
Technical troubleshooting skills
Support for multiple site locations
OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile

Job Summary

  • OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile.
  • Ops Tech IT Support Engineers are responsible for resolving technical problems and maintaining IT equipment throughout fulfillment sites.
  • The position involves supporting multiple buildings, working on rotation shifts, and adhering to safety procedures while performing work.

Matching Summary

OTS IT provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile.

Skills & Requirements

Must-have

  • IT equipment maintenance
  • Technical troubleshooting skills
  • Support for multiple site locations
  • Shift rotation between days and nights
  • RMA and repair process management

Nice-to-have

  • Self-motivated problem solving
  • Team motivation and collaboration
  • Customer-facing IT support

Key Requirements

  • Ability to work rotation shifts
  • Willingness to travel within state/region
  • Experience with IT hardware troubleshooting

Work Rights

Not specified

Tailored Resume

Cover Letter