Customer Banking Specialist Relief - Dandenong Plaza
CommBank
Dandenong Plaza, Victoria, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re keen to support you with the next step in your career.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
Work in busy retail environment
Champion processes and procedures
Nice-to-have
Positive impact on customers' lives
Holistic solutions for customers
Genuine interest in career growth
Improve financial wellbeing of customers
Key Requirements
Proven experience delivering exceptional Customer Service
Ideally in Financial Services, Retail or Hospitality
Ability to work in a busy, commercial and driven retail environment
Aboriginal &/or Torres Strait Islander people encouraged to apply