Senior Network Engineer-10

NTT DATA

On-site
Ccna certification required
Service now ticketing tools
Itil process knowledge
NTT DATA is seeking a Senior Network Engineer to provide managed services ensuring operational efficiency for client IT infrastructures. The role focuses on second-line support across multiple technology domains, requiring proactive incident resolution and effective communication with clients and teams

Job Summary

  • The role is responsible for providing managed services to ensure client IT infrastructure remains operational through proactive monitoring and incident resolution.
  • Engineers must apply technical knowledge to resolve medium complexity incidents across multiple technology domains including Cloud, Security, and Networking without breaching SLAs.
  • NTT DATA offers a diverse workplace where employees can grow and thrive while contributing to a company that serves 75% of the Fortune Global 100.

Matching Summary

Match Score: 85

NTT DATA is seeking a Senior Network Engineer to provide managed services ensuring operational efficiency for client IT infrastructures. The role focuses on second-line support across multiple technology domains, requiring proactive incident resolution and effective communication with clients and teams.

Skills & Requirements

Must-have

  • CCNA certification required
  • Service Now ticketing tools
  • ITIL process knowledge
  • Second line incident resolution
  • Cross technology domain support

Nice-to-have

  • CCNP or equivalent certification
  • Cloud platform certifications
  • Automation and effort optimization
  • Disaster Recovery testing experience
  • Vendor and third-party collaboration

Key Requirements

  • Bachelor's degree in IT/Computing
  • CCNA certification mandatory
  • Moderate managed services experience
  • Moderate Service Now knowledge
  • Moderate ITIL process experience

Work Rights

Not specified

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