Dealer Experience Representative

Simms Fishing Products

Hyde Park, UT, United States
Hourly: $19.00 - $23.00; bonus/equity: not specifi...
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100% order entry accuracy
24-hour response time for calls and emails
Type 35-40 wpm typing speed
** Simms Fishing Products is seeking a Dealer Experience Representative who will manage order processing and dealer relations from their Hyde Park, UT office. The ideal candidate should possess strong communication skills, attention to detail, and a proactive approach to problem-solving while providing excellent service to dealers. **

Job Summary

  • The Dealer Experience Representative serves as the primary contact for dealers, ensuring excellent service from initial contact through delivery.
  • This role requires managing all aspects of order processing with 100% accuracy while acting as a dealer advocate for leadership.
  • Candidates will enjoy comprehensive benefits including medical, dental, vision, 401K, PTO, paid holidays, and gear discounts.

Matching Summary

Match Score: 75

** Simms Fishing Products is seeking a Dealer Experience Representative who will manage order processing and dealer relations from their Hyde Park, UT office. The ideal candidate should possess strong communication skills, attention to detail, and a proactive approach to problem-solving while providing excellent service to dealers. **

Salary

Hourly: $19.00 - $23.00; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, disability, life insurance, 401K, PTO, paid holidays, gear discounts

Skills & Requirements

Must-have

  • 100% order entry accuracy
  • 24-hour response time for calls and emails
  • Type 35-40 WPM typing speed
  • Efficient in Microsoft Suite
  • Diagnose and resolve questions on the fly

Nice-to-have

  • Strong dealer service focus
  • Self-starter with a 'Can do' attitude
  • Ability to multi-task effectively
  • Proactive problem-solving skills
  • High level of energy with urgency

Key Requirements

  • Strong verbal, written, and interpersonal communication skills
  • Consistent attendance and reliability
  • Ability to follow process/flow documentation

Work Rights

Not specified

Tailored Resume

Cover Letter