Front Desk - Loyalty Member & Airline Crew Specialist - Full Time - Holiday Inn Dulles
B. F. Saul Company Hospitality Group
Sterling, VA, US
Not specified; not specified; not specified
On-site
Loyalty member engagement
Airline crew manifest processing
Weekend availability required
B. F. Saul Company Hospitality Group is seeking a Full-Time Front Desk - Loyalty Member & Airline Crew Specialist for their Holiday Inn Dulles location. The role involves managing loyalty program engagement and airline crew check-ins, ensuring both guest satisfaction and operational efficiency
Job Summary
This position serves as the on-site expert for loyalty and airline crew engagement within the hotel's front office.
The specialist ensures members receive their arrival requests, benefits, and resolves account issues to enhance overall loyalty satisfaction.
During scheduled hours, this position will be present at the front desk when crew arrives to facilitate expedited check-ins.
Matching Summary
Match Score: 85
B. F. Saul Company Hospitality Group is seeking a Full-Time Front Desk - Loyalty Member & Airline Crew Specialist for their Holiday Inn Dulles location. The role involves managing loyalty program engagement and airline crew check-ins, ensuring both guest satisfaction and operational efficiency.