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Conduent Business Services is seeking a Supervisor for Customer Experience in Pasay City, Philippines, to manage a team focused on delivering exceptional service for a UK airline. The ideal candidate will have strong leadership skills, a comprehensive understanding of processes, and the ability to coach and develop team members.
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Job Summary
The role involves supervising daily tasks for business, technical support, and production teams while ensuring operational excellence.
Candidates will be accountable for managing hiring, training, performance appraisals, and pay reviews for multiple employees.
The position requires delivering quality, productivity, and compliance KPI reports while coaching team members to enhance performance.
Matching Summary
Match Score: 75
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Conduent Business Services is seeking a Supervisor for Customer Experience in Pasay City, Philippines, to manage a team focused on delivering exceptional service for a UK airline. The ideal candidate will have strong leadership skills, a comprehensive understanding of processes, and the ability to coach and develop team members.
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