Field Service Engineer - Igt (travel: Danville/bloomsburg, Pa)
Philips
Danville, United States
Base: $29.00 to $45.00ph; bonus/equity: field serv...
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Customer relationship management
Technical knowledge application
Field service and maintenance
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Philips is seeking a Field Service Engineer for the IGT division, responsible for customer relationship management and technical support within a specified geographic area, requiring approximately 70% travel. The ideal candidate should have experience in diagnostic imaging or electromechanical industries, with a strong focus on customer service and technical problem-solving.
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Job Summary
Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs.
Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork.
Approximately 70% travel across the specified geography is required.
Matching Summary
Match Score: 75
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Philips is seeking a Field Service Engineer for the IGT division, responsible for customer relationship management and technical support within a specified geographic area, requiring approximately 70% travel. The ideal candidate should have experience in diagnostic imaging or electromechanical industries, with a strong focus on customer service and technical problem-solving.
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Salary
Base: $29.00 to $45.00/hour; Bonus/Equity: Field service and lead generation incentive bonus plans, on-call pay; Benefits: Comprehensive Philips Total Rewards benefits program