Sr Customer Training Specialist

Aspen Technology

Singapore, Singapore
Customer training logistics management
Crm system data management
Customer service for external clients
The Senior Training Coordinator manages all training class logistics and activities to ensure the students have an excellent experience with AspenTech training

Job Summary

  • The Senior Training Coordinator manages all training class logistics and activities to ensure the students have an excellent experience with AspenTech training.
  • You will experience qualities of passion, pride and aspiration through a rich set of career development programs, support of community service projects, and social events.
  • Interact with customers directly through chat or phone, greet customers in our Singapore training facility, and set up rooms.

Matching Summary

The Senior Training Coordinator manages all training class logistics and activities to ensure the students have an excellent experience with AspenTech training.

Skills & Requirements

Must-have

  • Customer training logistics management
  • CRM system data management
  • Customer service for external clients
  • Mandarin proficiency (spoken and written)
  • Microsoft Office proficiency

Nice-to-have

  • Business or marketing background
  • Japanese or Korean language proficiency
  • Proactive in business improvement projects
  • Self-discipline and motivation
  • Attention to detail and multiple priorities

Key Requirements

  • Min 2 years customer facing experience
  • University Degree preferred
  • Ability to work within deadlines
  • Excellent planning, time management, organizational skills
  • Strong analytical, problem solving and creative thinking skills

Work Rights

Not specified

Tailored Resume

Cover Letter