Customer Support Engineer Vic - Medical Imaging

Philips UK

Melbourne, Australia
Customer-facing technical support
Medical equipment maintenance
Software and hardware upgrades
Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030

Job Summary

  • Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030.
  • This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of our medical equipment.
  • Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within.

Matching Summary

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030.

Skills & Requirements

Must-have

  • Customer-facing technical support
  • Medical equipment maintenance
  • Software and hardware upgrades
  • Technical escalations management
  • Cost-effective repair solutions

Nice-to-have

  • Collaborative organizational work
  • Continuous training and development
  • Adaptability to new technologies
  • Inclusive workforce support

Key Requirements

  • Tertiary qualifications in Engineering or equivalent experience
  • Previous customer-facing service engineering experience
  • Hands-on experience in medical modalities
  • Strong IT skills
  • Restricted Electrical Licence
  • Full Australian driver’s licence
  • Legal right to work in Australia

Work Rights

Legal right to work in Australia

Tailored Resume

Cover Letter