Customer Success Manager - French Speaking

080

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Fully remote with flex work options (minimum of 50% in-office or field presence quarterly)
3-5 years customer facing services role
Fluency in french and english languages
1+ years project management experience with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with Workday's services. This remote role emphasizes collaboration, communication, and project management within a supportive company culture

Job Summary

  • This role serves as the liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • The team is responsible for developing success plans that outline critical success factors and metrics while driving resolution on raised customer concerns.
  • Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or with customers.

Matching Summary

Match Score: 85

Workday is seeking a French-speaking Customer Success Manager based in Warsaw, Poland, to enhance customer relationships and ensure satisfaction with Workday's services. This remote role emphasizes collaboration, communication, and project management within a supportive company culture.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including health and wellness programs

Skills & Requirements

Must-have

  • 3-5 years customer facing services role
  • Fluency in French and English languages
  • 1+ years project management experience with Workday HCM Payroll or Financials
  • Experience managing executive level relationships
  • Ability to chair meetings with executive leadership

Nice-to-have

  • Functional domain expertise with Financials
  • Account management adoption planning experience
  • Collaboration across Sales Services and Product Management
  • Proven track record building strong customer relationships
  • Excellent data analysis and time management skills

Key Requirements

  • Bachelor degree or equivalent work experience
  • Business or Technical degree preferred
  • Ability to travel up to 15%
  • Warsaw based only location requirement

Work Rights

Not specified

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