Guest Services Lead

Greystar Worldwide LLC

Unknown, ,
Base: $18.00 - $20.00; bonus/equity: may be eligib...
**
Visitor access management
Building activity monitoring
Front-of-house service
** Greystar Worldwide LLC is seeking a Guest Services Lead to ensure a safe, welcoming environment for visitors and team members, managing access, monitoring building activity, and delivering high-quality front-of-house service. The ideal candidate will have strong interpersonal communication and customer service skills, along with relevant experience in a similar role. **

Job Summary

  • This role is responsible for ensuring a safe, secure, and welcoming environment for all visitors, team members, and vendors.
  • Manage visitor access by greeting guests, verifying identification, logging details, and confirming appointments before granting entry.
  • Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.

Matching Summary

Match Score: 75

** Greystar Worldwide LLC is seeking a Guest Services Lead to ensure a safe, welcoming environment for visitors and team members, managing access, monitoring building activity, and delivering high-quality front-of-house service. The ideal candidate will have strong interpersonal communication and customer service skills, along with relevant experience in a similar role. **

Salary

Base: $18.00 - $20.00; Bonus/Equity: May be eligible for bonus programs; Benefits: Competitive Medical, Dental, Vision, Disability & Life insurance, PTO, 401(k) with match, Paid Parental Leave, etc.

Skills & Requirements

Must-have

  • visitor access management
  • building activity monitoring
  • front-of-house service
  • customer service skills
  • interpersonal communication skills

Nice-to-have

  • de-escalation techniques
  • package and delivery management
  • coordination of freight elevator

Key Requirements

  • High School diploma or GED required
  • 1 year minimum relevant experience
  • Valid First Aid and CPR certification
  • Proficiency in Internet, word processing, spreadsheet, and database programs

Work Rights

Not specified

Tailored Resume

Cover Letter