Base: $18.00 - $20.00; bonus/equity: may be eligib...
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Visitor access management
Building activity monitoring
Front-of-house service
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Greystar Worldwide LLC is seeking a Guest Services Lead to ensure a safe, welcoming environment for visitors and team members, managing access, monitoring building activity, and delivering high-quality front-of-house service. The ideal candidate will have strong interpersonal communication and customer service skills, along with relevant experience in a similar role.
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Job Summary
This role is responsible for ensuring a safe, secure, and welcoming environment for all visitors, team members, and vendors.
Manage visitor access by greeting guests, verifying identification, logging details, and confirming appointments before granting entry.
Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Matching Summary
Match Score: 75
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Greystar Worldwide LLC is seeking a Guest Services Lead to ensure a safe, welcoming environment for visitors and team members, managing access, monitoring building activity, and delivering high-quality front-of-house service. The ideal candidate will have strong interpersonal communication and customer service skills, along with relevant experience in a similar role.
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Salary
Base: $18.00 - $20.00; Bonus/Equity: May be eligible for bonus programs; Benefits: Competitive Medical, Dental, Vision, Disability & Life insurance, PTO, 401(k) with match, Paid Parental Leave, etc.
Skills & Requirements
Must-have
visitor access management
building activity monitoring
front-of-house service
customer service skills
interpersonal communication skills
Nice-to-have
de-escalation techniques
package and delivery management
coordination of freight elevator
Key Requirements
High School diploma or GED required
1 year minimum relevant experience
Valid First Aid and CPR certification
Proficiency in Internet, word processing, spreadsheet, and database programs