Network Security Engineer (l1) - English Speaker

NTT AUSTRALIA PTY

Fully remote
First-line support for incidents
Monitor client infrastructure
Troubleshoot security and network issues
As a Network Security Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational

Job Summary

  • As a Network Security Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational.
  • Your aim? To ensure zero missed service level agreement conditions.
  • We are committed to accelerating client success and positively impacting society through responsible innovation.

Matching Summary

As a Network Security Engineer (L1) at NTT DATA, you will be the first point of contact for our clients, ensuring their IT infrastructure and systems remain operational.

Skills & Requirements

Must-have

  • First-line support for incidents
  • Monitor client infrastructure
  • Troubleshoot security and network issues
  • ITSM ticket handling
  • Work across multiple technology domains
  • Shift work availability

Nice-to-have

  • Client-centric approach
  • Positive outlook
  • Active listening techniques
  • Work optimization
  • Cross-cultural communication

Key Requirements

  • Entry-level experience in security/network support
  • Basic knowledge of management agents and redundancy concepts
  • Basic knowledge of ITIL processes
  • Bachelor's degree or equivalent work experience
  • Fluent English speaker

Work Rights

Not specified

Tailored Resume

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