Principal Solution Consultant

Genesys

$123,100.00 - $216,500.00; bonus/equity: commissio...
Fully remote
Agentic and/or generative ai
Ai-first solution design
Cx automation and orchestration
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through its AI-powered Experience Orchestration platform

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through its AI-powered Experience Orchestration platform.
  • As a Solutions Consultant with an emphasis on AI-first solution design, you will be at the forefront of technological innovation, combining creativity with AI-driven tools to build powerful, human-centered experiences.
  • The company offers a market-competitive salary, commission/bonus opportunities, and benefits including medical, dental, vision insurance, flexible work schedules, and development opportunities.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees through its AI-powered Experience Orchestration platform.

Salary

$123,100.00 - $216,500.00; Bonus/Equity: commission or performance-based bonus opportunities; Benefits: Medical, Dental, and Vision Insurance, Telehealth coverage, Flexible work schedules, Development and career growth opportunities, Open Time Off, 401(k) matching program, Adoption Assistance, Fertility treatments

Skills & Requirements

Must-have

  • Agentic and/or Generative AI
  • AI-first solution design
  • CX automation and orchestration
  • Cloud or SaaS environment
  • APIs, data flows, and AI models

Nice-to-have

  • Creative, tech-forward solutions
  • Human-centered experiences
  • Collaborative innovation
  • Empathy and collaboration

Key Requirements

  • Working knowledge of Agentic and/or Generative AI
  • Experience building technical content
  • Familiarity with Large Action Models (LAMs)
  • Experience in a Cloud or SaaS environment
  • Strong interpersonal and communication skills
  • Bachelor’s degree preferred
  • Willingness to travel up to 50%

Work Rights

Not specified

Tailored Resume

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