Ms Client Service Desk Agent

NTT DATA

Entry level administrative tasks
Client request validation and logging
24x7 shift structure availability
This entry-level role supports the smooth operation of the service desk function by coordinating service requests and maintaining documentation

Job Summary

  • This entry-level role supports the smooth operation of the service desk function by coordinating service requests and maintaining documentation.
  • The position requires interacting with a variety of stakeholders to ensure clients are kept updated on ticket resolution progress.
  • NTT DATA is a trusted global innovator serving 75% of the Fortune Global 100 with a commitment to diversity and inclusion.

Matching Summary

This entry-level role supports the smooth operation of the service desk function by coordinating service requests and maintaining documentation.

Skills & Requirements

Must-have

  • Entry level administrative tasks
  • Client request validation and logging
  • 24x7 shift structure availability

Nice-to-have

  • Ambitious self-starter attitude
  • Sound judgment for escalation
  • Professional verbal and written communication

Key Requirements

  • High School Certification
  • Basic experience in Technology Industry
  • Basic experience in Call Centre environment

Work Rights

Not specified

Tailored Resume

Cover Letter