Service Advisor - Bmw/mini

Sime Motors NZ

**
Receive and assist customers with appointments
Carry out thorough vehicle checks
Identify upselling opportunities
** Sime Motors NZ is seeking a Service Advisor who will assist customers with vehicle servicing, upsell services, and manage customer communications regarding vehicle maintenance. The ideal candidate should possess strong customer service skills and experience in automotive service environments. **

Job Summary

  • The role involves receiving customers, conducting vehicle inspections, and identifying upselling opportunities to enhance service value.
  • Employees must monitor repair orders, keep customers informed of progress, and communicate any changes to completion times.
  • Post-service responsibilities include generating accurate invoices, explaining costs to create a value impression, and following up on customer satisfaction.

Matching Summary

Match Score: 75

** Sime Motors NZ is seeking a Service Advisor who will assist customers with vehicle servicing, upsell services, and manage customer communications regarding vehicle maintenance. The ideal candidate should possess strong customer service skills and experience in automotive service environments. **

Skills & Requirements

Must-have

  • Receive and assist customers with appointments
  • Carry out thorough vehicle checks
  • Identify upselling opportunities
  • Generate accurate invoices
  • Communicate progress to customers

Nice-to-have

  • Excellent customer satisfaction skills
  • Ability to settle complaints promptly
  • Strong communication abilities
  • Experience with luxury brands like BMW

Work Rights

Not specified

Tailored Resume

Cover Letter