This role requires a seasoned professional to provide technical and business support for Citi applications while driving stability and efficiency improvements
Job Summary
This role requires a seasoned professional to provide technical and business support for Citi applications while driving stability and efficiency improvements.
The incumbent will manage application systems, perform daily checks, monitor operations, and ensure compliance with service level expectations.
Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.
Matching Summary
This role requires a seasoned professional to provide technical and business support for Citi applications while driving stability and efficiency improvements.
Salary
Base: $109,120.00 - $163,680.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off
Skills & Requirements
Must-have
5-8 years Application Support experience
Application stability and monitoring
Risk assessment and escalation
Technical documentation maintenance
Production issue resolution
Nice-to-have
Strong communication and diplomacy skills
Coaching and training new recruits
Willingness to learn programming languages
Experience with problem management tools
Ability to work with limited supervision
Key Requirements
Bachelor's degree or equivalent experience
5-8 years in Application Support role
Experience installing and configuring business applications