Ticket Agent- Hob Cleveland

Live Nation Entertainment

Cleveland, OH, United States
Superior customer service
Cash handling procedures
Troubleshooting ticketing issues
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
  • The role involves providing accurate information and exceptional guest services related to upcoming shows, special events, concerts, and ticket sales, including upselling ancillary products.
  • The company fosters a fun and upbeat work culture with perks ranging from free concert tickets to dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support.

Matching Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Skills & Requirements

Must-have

  • superior customer service
  • cash handling procedures
  • troubleshooting ticketing issues
  • knowledge of booked talent
  • positive attitude
  • clean well-groomed appearance

Nice-to-have

  • entrepreneurial spirit
  • resourceful and innovative
  • passion for live music
  • dog-friendly offices
  • student loan reimbursement
  • adoption and fertility support

Key Requirements

  • work authorization not requiring sponsorship
  • basic computer and POS systems knowledge
  • guest relations and phone etiquette skills
  • 1 year cash handling experience
  • ability to type 30 wpm
  • High School diploma or equivalent
  • punctual attendance with flexible schedule

Work Rights

Must have work authorization not requiring sponsorship

Tailored Resume

Cover Letter