Service Associate

EōS Fitness

Ladera Ranch, CA, US
On-site
Greet members and guests professionally
Process payments for memberships and retail
Maintain front desk cleanliness and organization
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.
  • Service Associates act as the best source of information for members while ensuring a welcoming and professional environment.
  • Employees must embrace core values such as taking personal responsibility, being optimistic, and fighting hard to win.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments for memberships and retail
  • Maintain front desk cleanliness and organization
  • Handle member inquiries and complaints promptly
  • Operate gym management software systems

Nice-to-have

  • Experience in the fitness industry
  • Strong interest in creating a fun atmosphere
  • Ability to multitask in fast-paced environments
  • Knowledge of MS Office applications

Key Requirements

  • CPR certification required within 30 days of hire
  • Previous experience in customer service or front desk roles
  • Ability to lift more than 40 lbs routinely
  • Flexibility to work evenings, weekends, and holidays
  • Mandatory attendance at all company trainings within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter