Base: $72,000 to $141,000 annually; bonus/equity: ...
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Strong knowledge of claims systems
Insurance industry knowledge
Excellent interpersonal skills
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CNA Employees' Health Plan Trust is seeking a Sr. Client Services Manager to develop and direct claim service strategies while managing relationships with clients, brokers, and agents in a hybrid work environment. The ideal candidate will have strong knowledge of the insurance industry and claims management, with a focus on customer satisfaction and service excellence.
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Job Summary
The role involves developing and directing claim service strategies while managing branch underwriting and agency relationships.
Candidates will serve as the primary contact for clients, agents, and brokers to drive customer satisfaction and retention.
CNA offers a comprehensive benefits package including physical, financial, emotional, and social wellbeing goals.
Matching Summary
Match Score: 75
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CNA Employees' Health Plan Trust is seeking a Sr. Client Services Manager to develop and direct claim service strategies while managing relationships with clients, brokers, and agents in a hybrid work environment. The ideal candidate will have strong knowledge of the insurance industry and claims management, with a focus on customer satisfaction and service excellence.
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Salary
Base: $72,000 to $141,000 annually; Bonus/Equity: Not specified; Benefits: Comprehensive package included
Skills & Requirements
Must-have
Strong knowledge of claims systems
Insurance industry knowledge
Excellent interpersonal skills
Strong written and verbal communications
Bachelor's degree or equivalent experience
Nice-to-have
Claim management experience preferred
CPCU, ARM, AIC certifications
Self-directed to produce quality work
Ability to function in competitive environment
Experience with Microsoft Office Suite
Key Requirements
5-8 years experience in claims or insurance operations