This role focuses on managing delinquent accounts by contacting customers to resolve outstanding bills and consistently meeting collection goals
Job Summary
This role focuses on managing delinquent accounts by contacting customers to resolve outstanding bills and consistently meeting collection goals.
Epicor offers comprehensive health and wellness benefits, internal mobility opportunities, and career development programs including free LinkedIn Learning licenses and mentoring.
Epicor fosters an inclusive global workplace that values diversity, innovation, and partnership while supporting work-life balance and global mobility.
Matching Summary
This role focuses on managing delinquent accounts by contacting customers to resolve outstanding bills and consistently meeting collection goals.
Skills & Requirements
Must-have
Managing delinquent accounts
Contacting customers for payments
Meeting monthly collection forecasts
Documenting and escalating disputes
Preparing monthly credit and collection reports
Nice-to-have
Strong analytical and problem-solving skills
Adaptability to customer needs
Proficiency with reporting tools
Collaborative and independent work
Effective communication skills
Key Requirements
Bachelor’s degree in Accounting or Finance
Experience in Customer Service or Credit and Collections