The role is accountable for CSL’s Order To Cash for Americas region, covering all activities from customer management to return processes
Job Summary
The role is accountable for CSL’s Order To Cash for Americas region, covering all activities from customer management to return processes.
This role sets up the global standard and process improvement to bring the most value (Faster and Better) to improve UX, productivity and CX.
CSL Behring is a global biotherapeutics leader driven by our promise to save lives, focused on serving patients’ needs by using the latest technologies.
Matching Summary
The role is accountable for CSL’s Order To Cash for Americas region, covering all activities from customer management to return processes.
Skills & Requirements
Must-have
Order to Cash process management
Customer Management
Invoice to Cash
Delivery Management
Return Processes
SAP S4 Hana proficiency
Nice-to-have
Servant leadership
Proactive, Go-Getter
Think-outside-the-box
Collaborative team environment
Spanish knowledge preferred
Key Requirements
Bachelor degree in relevant discipline
8+ years' experience in process management
Demonstrated project leadership
Proven experience in cGMPs
Six sigma project leadership/participation
5-7 years of Order Mgt, Customer Service & Fulfilment experience
3-5 years of Order to Cash Global and Local Americas market knowledge
At least 2 years of leadership and project management role