Kundenberater Sales Werkstatt (m/w/d)

Capita Energie Service GmbH

Krefeld, Germany
Base: solid grundgehalt; bonus/equity: leistungsbe...
Hybrid
Outbound and inbound customer service
Customer relationship management
Sales and upselling
You will be responsible for outbound and inbound customer support, including advising existing customers on tariff changes, contract optimizations, and additional products in the electricity and gas sector

Job Summary

  • You will be responsible for outbound and inbound customer support, including advising existing customers on tariff changes, contract optimizations, and additional products in the electricity and gas sector.
  • The company offers a secure, permanent position in full or part-time, an attractive compensation package with a base salary and commission, and clear career paths with development opportunities.
  • After successful onboarding, there is an opportunity for hybrid work, combining office and home office, along with excellent public transport connections and financial support for a job ticket.

Matching Summary

You will be responsible for outbound and inbound customer support, including advising existing customers on tariff changes, contract optimizations, and additional products in the electricity and gas sector.

Salary

Base: Solid Grundgehalt; Bonus/Equity: Leistungsbezogenes Provisionsmodell; Benefits: Not specified

Skills & Requirements

Must-have

  • Outbound and Inbound Customer Service
  • Customer Relationship Management
  • Sales and Upselling
  • CRM System Proficiency
  • Fluent German Language Skills

Nice-to-have

  • Customer Retention Strategies
  • Cross-selling Energy Products
  • Positive Attitude
  • Team Collaboration

Key Requirements

  • Proven sales experience
  • Strong communication skills
  • Customer orientation
  • Negotiation skills
  • MS Office and CRM systems proficiency
  • Flexibility in working hours

Work Rights

Not specified

Tailored Resume

Cover Letter