Manager - Customer Retention, Renewal Sales (night Shift)

Solarwinds

Manila, Philippines
**
4 years quota carrying role experience
5 years management experience required
Fluent english verbal and written skills
** SolarWinds is seeking a Manager for Customer Retention and Renewal Sales to lead their team in Manila, Philippines. This position requires strong leadership skills and a focus on customer retention and growth within a fast-paced environment. **

Job Summary

  • The role is accountable for the retention of recurring annual revenue for the Core IT business unit and converting customers to subscription structures.
  • Candidates must lead a renewals team to drive customer retention, growth, and revenue by securing renewals and identifying expansion opportunities.
  • SolarWinds seeks individuals who believe they can accomplish more as a team and create lasting growth in an innovative, fast-paced environment.

Matching Summary

Match Score: 75

** SolarWinds is seeking a Manager for Customer Retention and Renewal Sales to lead their team in Manila, Philippines. This position requires strong leadership skills and a focus on customer retention and growth within a fast-paced environment. **

Skills & Requirements

Must-have

  • 4 years quota carrying role experience
  • 5 years management experience required
  • Fluent English verbal and written skills
  • NetSuite and Salesforce CRM proficiency
  • Team leadership in fast-paced environment

Nice-to-have

  • Experience with SaaS licensing models
  • Knowledge of Outreach, Gong, Gainsight tools
  • Ability to resolve customer escalations quickly
  • Collaborative and empathetic team attitude

Key Requirements

  • Minimum 4 years in quota carrying role
  • Minimum 5 years management experience
  • Software industry experience with licensing models
  • Proven ability to recruit and train teams

Work Rights

Not specified

Tailored Resume

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