Base: $16.85 - $26.50 usd ph; bonus/equity: not sp...
On-site
Strong organizational and prioritization skills
Proficiency in microsoft office tools
Experience with electronic scheduling systems
This role serves as the primary liaison between patients, site staff, and clinical teams to ensure a high-quality patient experience
Job Summary
This role serves as the primary liaison between patients, site staff, and clinical teams to ensure a high-quality patient experience.
The position involves managing patient scheduling, handling software applications, and maintaining accurate site calendars and visit diaries.
Benefits include 100% employer-paid medical, dental, and vision insurance, plus a company-matched 401(k) retirement plan.
Matching Summary
This role serves as the primary liaison between patients, site staff, and clinical teams to ensure a high-quality patient experience.
Salary
Base: $16.85 - $26.50 USD per hour; Bonus/Equity: Not specified; Benefits: PTO, holidays, full medical/dental/vision, HSA/FSA contributions, 401(k) match
Skills & Requirements
Must-have
Strong organizational and prioritization skills
Proficiency in Microsoft Office tools
Experience with electronic scheduling systems
Understanding of HIPAA and patient privacy standards
Ability to work independently in fast-paced environment
Nice-to-have
Prior experience in clinical trials or research setting
Friendly and outgoing personality under pressure
Curiosity and passion to learn and innovate
Ability to build strong relationships with patients
Experience supporting diverse communities
Key Requirements
GED or high school diploma required
2+ years of experience in patient services or healthcare
Knowledge of HIPAA compliance and patient privacy
Experience utilizing technology and electronic scheduling systems