Training Supervisor, Surveillance

Melco Resorts & Entertainment

City of Dreams Manila, Philippines
Surveillance department training
Professionalism and industry standards
Leadership and team performance
The Training Supervisor, Surveillance is responsible for supervising the delivery of all training requirements for the Surveillance Department, ensuring the training and development of all Surveillance personnel is conducted with the highest levels of professionalism and industry standards

Job Summary

  • The Training Supervisor, Surveillance is responsible for supervising the delivery of all training requirements for the Surveillance Department, ensuring the training and development of all Surveillance personnel is conducted with the highest levels of professionalism and industry standards.
  • Primary responsibilities include recruitment and training of new and existing employees, leading small teams, supervising work operations, monitoring staff performance and attendance, dealing with conflict situations, and working effectively with colleagues.
  • The role requires safeguarding confidential information and complying with all company policies, rules, regulations, procedures, and department ethics.

Matching Summary

The Training Supervisor, Surveillance is responsible for supervising the delivery of all training requirements for the Surveillance Department, ensuring the training and development of all Surveillance personnel is conducted with the highest levels of professionalism and industry standards.

Skills & Requirements

Must-have

  • Surveillance Department training
  • professionalism and industry standards
  • leadership and team performance
  • problem solving and decision making
  • conflict resolution
  • confidentiality and policy compliance

Nice-to-have

  • leading by example
  • positive work environment
  • approachability and discretion
  • professional image

Key Requirements

  • Experience as a Surveillance Supervisor or above
  • Knowledge of Casino Games and SOPs
  • Tertiary level education desired
  • Fluent English verbal & written communication

Work Rights

Not specified

Tailored Resume

Cover Letter