Workplace Service Support

77

Bengaluru, Karnataka, India
**
2-4 years experience in services or hospitality
Help desk operations and jira ticket management
G-suite applications proficiency
** JLL is seeking a Workplace Service Support professional in Bengaluru to manage and enhance workplace services, ensuring exceptional customer experiences. The role requires collaboration with various teams, efficient handling of inquiries, and meticulous financial management, all while maintaining a strong customer service focus. **

Job Summary

  • The role focuses on delivering exceptional service experiences by managing workplace programs, supporting concierge offerings, and ensuring quality control of global processes.
  • Candidates will manage high volumes of Jira tickets, coordinate with facilities teams for maintenance tasks, and provide comprehensive virtual support to staff.
  • JLL is committed to hiring talented individuals to shape the future of real estate while empowering them to thrive and grow meaningful careers.

Matching Summary

Match Score: 75

** JLL is seeking a Workplace Service Support professional in Bengaluru to manage and enhance workplace services, ensuring exceptional customer experiences. The role requires collaboration with various teams, efficient handling of inquiries, and meticulous financial management, all while maintaining a strong customer service focus. **

Skills & Requirements

Must-have

  • 2-4 years experience in services or hospitality
  • Help Desk operations and Jira ticket management
  • G-Suite applications proficiency
  • Rotating 24-hour schedule availability
  • On-site work during day shifts

Nice-to-have

  • Knowledge of Confluence and Coupa platforms
  • Commercial real estate industry background
  • Strong verbal and written English communication
  • Proactive problem-solving and adaptability
  • Experience with financial reporting and budgeting

Key Requirements

  • 2-4 years of relevant experience
  • Proficiency in G-Suite applications
  • Ability to work rotating 24-hour schedule
  • On-site presence required for day shifts

Work Rights

Not specified

Tailored Resume

Cover Letter