Commercial Service Supervisor

Mcetbhb

Williamsville, New York, United States of America
$62,200.00 - $103,600.00 annual (usd); not specifi...
Supervise commercial support team
Process improvement recommendations
Employee performance management
Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures

Job Summary

  • Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.
  • Make recommendations for improving processes to mitigate risk, save time, reduce costs, or enhance customer satisfaction.
  • Responsible for performance management, employee development, engagement, and disciplinary action for the assigned commercial support team.

Matching Summary

Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.

Salary

$62,200.00 - $103,600.00 Annual (USD); Not specified; Not specified

Skills & Requirements

Must-have

  • Supervise commercial support team
  • Process improvement recommendations
  • Employee performance management
  • Develop internal partnerships
  • Risk mitigation strategies

Nice-to-have

  • Customer satisfaction improvement
  • Mentoring and coaching skills
  • Ambassador for Commercial Service Team

Key Requirements

  • Bachelor's degree or 3 years customer service/operations experience in Banking
  • 5 years higher education/experience in Banking (in lieu of degree)
  • 2 years supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter