Technical Account Manager

Kaseya

Miami, FL, United States
On-site
2-4 years customer facing technical account role
Experience in technical accounts reviews for saas
Demonstrated knowledge of network and desktop management
Kaseya is seeking a Technical Account Manager in Miami, FL, to ensure client success with their IT security solutions. The role involves providing technical expertise, facilitating customer engagement, and driving adoption of Kaseya's software

Job Summary

  • Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers and internal IT organizations worldwide.
  • The Technical Account Manager will provide technical expertise, support, and guidance to clients to help them maximize the value of IT security solutions.
  • The role involves building long-lasting relationships by identifying obstacles, ensuring smooth implementation, and driving client success through professional services and training.

Matching Summary

Match Score: 85

Kaseya is seeking a Technical Account Manager in Miami, FL, to ensure client success with their IT security solutions. The role involves providing technical expertise, facilitating customer engagement, and driving adoption of Kaseya's software.

Skills & Requirements

Must-have

  • 2-4 years customer facing technical account role
  • Experience in technical accounts reviews for SaaS
  • Demonstrated knowledge of network and desktop management

Nice-to-have

  • Knowledge of Remote Management Monitoring Systems
  • Sales experience is a plus
  • Strong understanding of networking technology CCNA Network+

Key Requirements

  • 2-4 years' experience in customer facing technical account role
  • Experience in technical accounts reviews with customers for SaaS/Tech solutions
  • Demonstrated knowledge of network and desktop management solutions
  • Well spoken & understanding of Business-Level English

Work Rights

Not specified

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