Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923; bonus/equity: not specified; benefi...
Not specified
Monitoring critical infrastructure
Environmental systems monitoring
Identifying and escalating faults
The University of Arkansas is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations within its data center. The ideal candidate should possess technical experience and strong communication skills while contributing to a collaborative workplace culture

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Match Score: 75

The University of Arkansas is seeking a Data Center Facility Operator to monitor critical infrastructure and ensure uninterrupted operations within its data center. The ideal candidate should possess technical experience and strong communication skills while contributing to a collaborative workplace culture.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical infrastructure
  • environmental systems monitoring
  • identifying and escalating faults
  • central dispatcher during issues
  • managing incoming trouble tickets
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery
  • healthy work-life balance

Key Requirements

  • High school diploma or equivalent
  • One year of experience in a specialized or related area
  • Experience working in a secure environment
  • Associate's degree or technical training in computer science or related field (preferred)

Work Rights

Proof of legal authority to work in the United States

Tailored Resume

Cover Letter