Customer Care And Sales Advocate

Hargray Communications Group Inc

Base: $15.15-$16.50 ph; bonus/equity: not specifie...
Fully remote
High school diploma or ged
Inbound customer inquiries handling
Retention sales and customer care concepts
This role combines service and sales skills to build trust by listening empathetically and responding clearly to customers

Job Summary

  • This role combines service and sales skills to build trust by listening empathetically and responding clearly to customers.
  • Employees will handle complex situations including resolving issues, retaining customers considering disconnecting, and matching needs with the right products.
  • The company offers excellent benefits including health insurance from day one, a 401(k) with 100% company match, and tuition reimbursement up to $5,250.

Matching Summary

This role combines service and sales skills to build trust by listening empathetically and responding clearly to customers.

Salary

Base: $15.15-$16.50 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision from day one; 401(k) with 100% match up to 5%; Tuition reimbursement up to $5,250

Skills & Requirements

Must-have

  • High School Diploma or GED
  • Inbound customer inquiries handling
  • Retention sales and customer care concepts
  • Telephone-based selling skills
  • Empathetic communication in high-pressure situations

Nice-to-have

  • Ability to sit for extended periods
  • Collaborative team environment experience
  • Strong active listening skills
  • Willingness to learn product knowledge quickly

Key Requirements

  • High School Diploma or GED required
  • Must be able to lift up to 10 pounds
  • Successful background, drug screening, and reference check required

Work Rights

Not specified

Tailored Resume

Cover Letter