Senior Technical Support Engineer

Willowsprings Hcc

Hybrid
Bilingual in japanese and english
Experience with workday and salesforce
Strong analytical and problem-solving skills
You will diagnose and troubleshoot highly technical and sophisticated software issues

Job Summary

  • You will diagnose and troubleshoot highly technical and sophisticated software issues.
  • The team fosters a learning environment where questions are welcome.
  • You will ensure outstanding customer experience through strong communication.

Matching Summary

You will diagnose and troubleshoot highly technical and sophisticated software issues.

Skills & Requirements

Must-have

  • Bilingual in Japanese and English
  • Experience with Workday and Salesforce
  • Strong analytical and problem-solving skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to nurture teamwork
  • Excellent communication skills

Key Requirements

  • 3+ years of technical support experience
  • Fluency in Japanese and English
  • Experience with ticketing support systems

Work Rights

Not specified

Tailored Resume

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