Customer Experience Advisor | S1 | Retail Banking | Weymouth Branch

Santander

Weymouth, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Part-time onsite (24.5 hours per week, monday to saturday)
Deliver outstanding customer service
Communicate effectively with customers
Acting as first point of contact
Santander is seeking a Customer Experience Advisor for their Weymouth branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and providing solutions while working on a flexible schedule

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
  • You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, servicing, answering calls, building relationships, and developing product knowledge.
  • Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday plus bank holidays, pension contributions, and access to wellbeing programs.

Matching Summary

Match Score: 85

Santander is seeking a Customer Experience Advisor for their Weymouth branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and providing solutions while working on a flexible schedule.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension, healthcare, protection, share plans, staff product discounts

Skills & Requirements

Must-have

  • deliver outstanding customer service
  • communicate effectively with customers
  • acting as first point of contact
  • assisting with day-to-day transactions
  • answering customer calls

Nice-to-have

  • desire to go above-and-beyond
  • effective team working skills
  • flexible, can-do approach
  • openness to broad range of activities
  • ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively with customers
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter